alight customer care representative job description

This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? Required Skills. Our BDC agents act as a primary point of contact between our clients and our sales team, taking charge of inbound business The average salary for Customer Service Representative at Alight Solutions in the United States is $16.13 per hour, which is 11% above the national average. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. Customer Care Representative Human Resources. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. We promote healthy lifestyles and flexible work arrangements for our employees. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. READ MORE Important information: * Demonstrate a positive attitude, self-awareness and embrace feedback * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). New York Equal Pay for Equal Work Act Statement. Scroll down below to view similar jobs . Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. Full Job Description. Visit the company website to obtain information on the company and review the job description prior to your interview. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.. 1999 - - All necessary technical equipment provided - Paid "training" from day 1 - Benefits eligible from day 1 - 17.79 per hour salary, not amazing but certainly better than some companies - The job is technically "entry level", so those with limited Customer Service experience are likely to be hired. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100. * Make independent complex decisions within the scope of your authority Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement. At Alight, we believe a company's success starts with its people. Fully bilingual on-site outsourcing services in: We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. * At least 4 years of customer service experience, or a combination of education and experience: * High School diploma and 4 years of customer service experience, OR, * Associate s Degree and 2 years or customer service experience, OR, * A self-starter who has excellent communication skills (verbal and written) and the desire to provide the highest level of customer care and satisfaction, * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, * Ability to receive constructive feedback, then immediately and consistently apply it, * Ability to multi-task using several Windows applications at once while assisting a customer on the phone, * Flexibility to work a specified shift and extended hours as necessary, * Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, * Bachelor s or Associate s degree, or a High School diploma plus equivalent years of related industry experience. * PEOPLE MATTER is one of our company s core values. Find out if you meet the requirements! You have reached your maximum number of active job alerts. Licensing or Certifications for Customer Care List any licenses or certifications required by the position: AKBD, CIP, GB, PMI, CPIM, APICS, SAP, RFCS, NAFTA, ASE Education for Customer Care Typically a job would require a certain level of education. at Alight Solutions. Insurance Health insurance Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. View Job description, benefits and responsibilities. We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. You're able to quickly input and retrieve data while working with the customer on the telephone. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. We strive for Excellence Every Day by collaborating with our clients and colleagues. Posting id: 823465203. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginningon your first day of employment, Alight is committed to the continued development of our colleagues. Esto te describe? Visit investor site Looking for an Alight office? The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Work with Livelihood Officer in identifying, assessing and guiding livelihood groups on group formation and record keeping. Must be able to work a flexible schedule based upon high call volume needs. The team is engaged in providing exceptional customer service, via phone or email, while providing accurate information with a focus on first call resolution. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. Our story. You can deactivate or delete job alerts by clicking the button below. Our story starts with a simple universal truth: Every business is a people business. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). View similar Customer Service / Guest Services jobs below. Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. * Adept at quickly navigating between multiple computer applications within one customer interaction to obtain information and provide correct and concise information back to the customer that combines data retrieved (talk and type) Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. Disabled Person, Inc. A Customer Service Representative also handles concerns, complaints, or other issues. They answer inquiries by phone, e-mail, web chat, or social media. Customer Care Representative Human Resources. Alight is committed to the continued development of our colleagues. Our values are the essence of who we are: We believe in the power of people and know that the best ideas can come from anywhere. It's why we're so driven to connect passion with purpose. Join our team. . Travel * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. Apply online instantly. Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. The estimated base pay is $36,558 per year. View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis.

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