why did depop limited charge me

In June . Your buyer's Depop @username. And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. We would stay away from doing something like this it is risky for both your Depop account and your payment. Step 3: Write a bio about your shop and what youre selling and tap on Next. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. The phone did not arrive after 2 days even though the seller said they'd send it next day . Also the depop profile has blocked me. It seems its only the call center who make an issue about this. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. 5. since theyre all different numbers. 1. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. I did so by accident, used my own money to ship, and I was charged. Fee Breakdown: - 10% Depop fee Depop charges a 10% selling fee for sales on the platform. But I dont own any designer clothes, so these options werent a fit for me. Step 3: Fill out the basic details and then click on Next. However, you can create your account through the Depop app as well, as the process is the same. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. A week later they have opened a dispute saying this was an unauthorised payment? 9 Tips on How to Sell on Depop When You are Broke as Hell. In some ways, Etsy shares a lot of DNA with the Depop community . This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. Then, edit photos online into square sizes with a free online designing tool like Canva or its premium version Canva Pro and upload them in your listing. Between classes, an unpaid internship, and a part-time teaching job, my bandwidth was stretched to its limit. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. Then, tap on 'Set up your shop'. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. Unlike Etsy, Depop does not charge listing fees. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. On the other hand, if you dont agree to a refund, , then the buyer can open a dispute against you directly with PayPal by following the steps, common reasons why customers return a purchase, How To Start a Fully-Remote Business in 12 Easy Steps, Moving Your Clothing Business Online: A 7-Step Strategy, 13 Online Businesses You Can Start for Free. can someone explain why I was charged $13? Starting a business can often be expensive. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. Our community is made up of people who are creating a better future. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. I contacted the buyer and she told me the email address that the payment went to. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. Posted on. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. It has also only made headway in the Australia, Italy, the UK and US, with the last two countries responsible for about 70% of downloads in 2020 and 2021. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. It was too good an opportunity to pass up. What I was missing was the notification of payment received from my buyer. So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. Below is a simple chart that shows how it works. For reference, my first three sales on Depop were temporarily on hold. Find out more about how we use your personal data in our privacy policy and cookie policy. For this example, were going to create an account directly from their website. There are two ways to list items on Depop: Step 1: Open the app and tap on the Camera icon at the bottom center of the home screen. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. For each time a transaction is made, Depop collects 10% of the total sold price including shipping charges plus Paypal fees . I had a similar thing happen to me through eBay a few years ago with some concert tickets, the seller had completely deleted their account after I'd sent money but eBay refunded me the money as I had buyer protection etc it took a couple of weeks but they resolved it in the end! Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. The person paid via goods as PayPal took a percentage. In all cases, the fraudsters demanded to be paid directly, rather than through the app. I'm sure Depop will have that policy too good luck!! And what is depop limited? As know I have lost out on an item and money when I haven't done anything wrong? As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. I've since opened a dispute, which went straight to a claim as the 'seller was unavailable to respond'. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. All you have to do is to choose the best print-on-demand service provider for your business, such as Printful or Printify, and create your own custom goods like t-shirts, mugs, and more. My wardrobe staples are mostly basics like leggings, jeans, coats, T-shirts, and shoes, with a couple of statement pieces that I swap in and out every season. I have screenshots of all the messages sent between me and the seller, as well as screenshots of their deleted account etc. Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. If you, as the seller, agree to the refund. You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. "We will continue to remind our community about the importance of account security and updating their passwords.". This may result in giving a refund to the buyer. It's such a widespread problem now.". You will log in to your Paypal account and check all the notifications from them asking for this information. By selling print-on-demand products, you wont need to have an inventory in stock. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. Will it take the fee automatically when the transaction is complete? Options. Before pricing an item, calculate the overall cost, including shipping and the retail price of your item. Communication is key with your buyer to let them know what's going on and that you will have to wait to ship their package until the payment is cleared. Whether its finding great products or discovering helpful advice, well help you get it right (the first time). You are viewing the PayPal Community Archives. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. Also remember, PayPal fees! That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. With shipping and complicated seller fees, it felt like a chore. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. It also shows up in my PayPal activity, So what's gonna happen? Wirecutter is the product recommendation service from The New York Times. Advice, staff picks, mythbusting, and more. We, TechCrunch, are part of the Yahoo family of brands. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. Ah that's brilliant thank you so much, you've put my mind at ease!! If for any reason you have a negative balance in your PayPal account when you buy or sell something on Depop, you get charged the sum due to Depop for that transaction plus the pending negative balance you owe to PayPal (which might or might not be related to Depop). Hone your style, and your audience will find you. 80. authenticate users, apply security measures, and prevent spam and abuse, and, display personalised ads and content based on interest profiles, measure the effectiveness of personalised ads and content, and, develop and improve our products and services. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. The depop limited charge just reoccurred the next day and it went through. This makes it sound like they've probably deleted their paypal account too? I find the fee a fair price to pay to resell something like a ruby red, ribbed-knit top I originally bought for $25. Press J to jump to the feed. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. Does anybody know if I will get my 90 back? I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account.

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