bars, the shops, spa, shore excursions. to sail. The reduced deposit applies to sailings of 3 days or longer. We are equally passionate about protecting and preserving the pristine destinations that we visit. What it means is that if in Ketchikan or Juneau or Skagway we decide we want to buy something special, I'm going to have to remember that I have a $2500 hold on my card. It is not that unusual to be given incorrect information by HAL customer service reps. Shops On Board: A world-class shopping experience is just steps away. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. Additional communication instructions can be found on board the ship in your stateroom information directory. If you choose, continue the journey into the Yukon on your Alaska cruisetour. Alaska Bonus Offers apply only to 1st/2nd guests and are based on availability. These will be used first and are not refundable. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. Do Not Sell or Share My Personal Information. Visit our Frequently Asked Questions. And I have been successful with just putting gambling money on room account and then cashing out at casino. Just to confirm-- we can use OBC for the daily service charge? Additionally, you can call the ship directly from the shore. We always use our Holland OBC first, then if we have any left, it gets refunded to our Credit Card on file. Yes. This topic is now archived and is closed to further replies. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. Early Booking Bonus Offer is available for 1st/2nd guests only and applies only to the cruise portion of Alaska cruisetours. Usually there is a fee required. For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? The luggage tags are clearly marked with your ship name. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. When you book select sailings with Have It All, before March 31, 2023 receive: Reduced fares up to 30% off Free Balcony Upgrade Shore Excursions Specialty Dining Signature Beverage Package Wi-Fi Free Kids Fares Up to $400 Onboard Credit per Stateroom In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. Customs officials will not be available at the ship during check-in to register valuables. For ships without Tamarind, guests will receive two nights: one night at Pinnacle Grill and one night at Canaletto. Limitations apply. Applies to all guests 18 years of age and over. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. a visa for stays of 90 days or less, when they meet all requirements. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. Travelers checks may be cashed at Guest Services. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. http://boards.cruisecritic.com/showthread.php?t=936846, http://boards.cruisecritic.com/showthread.php?t=1081612, http://boards.cruisecritic.com/showthread.php?t=1025957. You will need to provide health certificate documentation for the animal in your ports of call. By Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. Make your wedding dreams a reality. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. (See section for Bags VIP Luggage Delivery below for details.). Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. Electrical Appliances:**All staterooms are equipped with standard 110 AC and 220 AC outlets. Oxygen: Grats for 2 for free. 2. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. CC Help Jenn Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. Rather than adding extra to hotel service charge, you can also donate to crew fund. Payment of any fines levied is the responsibility of the individual guest. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. (only hypothetical of course she will get new earrings). What have people been experiencing lately using OBC towards gratuities? I'd been darn annoyed if cruise fares started to climb because the paying customers were covering costs of the people who couldn't pay their bills at the end of the cruise. Earn Holland America Points on qualifying purchases you make and DOUBLE Holland America points for any Holland America Line purchases. Hours are from 6:00am until 9:00pm. Guests from Puerto Rico either need to present a WHTI-compliant document or a government- issued photo identification with a validated birth certificate issued after July 1, 2010. If you reside in the UK please visit. Download Enjoy warm sunshine, shimmering seascapes and vibrant cities. Holland America Line's 150th Anniversary Offer Includes an No additional deposits will be due until final payment. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. documents, along with new luggage tags. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. It's not a deposit, but they do hold the funds on your card. ahead and pack some anti-diarrheal medication with your other medications. The statusof your seating request will be listed on your Cruise Contract. Changes to your already confirmed flights (change fees and differences in fare may apply). Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) But after reading the above post it looks like I will have to have the full 420.00 I'll check this out againOn Carnival I only needed to put down the 200.00. of people and the oceans we sail upon. Alaska Bonus Offers: Eligible Alaska cruises to and/or from Vancouver, Glacier Bay cruises and cruisetours (excludes cruisetour Y3-Y6) booked October 14, 2022, through November 15, 2022, receive one (1) Shore Excursion credit redeemable for a White Pass Summit Scenic Railroad shore excursion per person per booking. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. onboard Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. Means no new earrings for my DW. I had enough OBC last cruise on the last night that I just bought a GoPro Hero 7 from the Photo Gallery rather than leave any on the table. Intimate dining featuring Double R Ranch Beef and fresh seafood. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. This requirement does not apply to U.S. or Canadian citizens. Thus you have fewer receipts to check at the end of the cruise -- this is great for longer cruises. Weve always spent it before but this time would prefer helping our kids out as theyre on a tighter budget. Conserving water results in less energy spent making water, thus saving fuel. The next route would be basically to wait to get on the ship and pay the deposit in cash and plead with the front desk (sorry, don't know the technical term) to see if they would allow us to not pay for my son, but to cut his card off. Onboard Credit Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. All cash advances are subject to restrictions. The rate is US$16.00 per minute and billing begins at the time specified. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. Oh, well, the bottom line is the money is not available to spend. On Dressy Nightswe take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets. Beach Towels to take ashore will be available upon arrival at the Gangway. I'm going to have to remember that I have a $2500 hold on my card. In order to make returning home as smooth and easy as possible, please take note of the following tips. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. Please contact the ships Medical Center for any medication requiring refrigeration. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. Each item is authentic and many are branded with designer names you have come to trust. Is this essentially correct or am I missing something? Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. Boarding may be denied or fines levied against those guests arriving at the pier without the proper documentation, and those guests will not be eligible for a refund. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Previously with RCCL and with Carnival I have never run into this. I don't have to hope that they credit it to the right place. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. WebFind the best value cruise sailings to South America in January 2024. Personal checks are not accepted on board. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). Our activities to protect the environment have not gone unnoticed. Extension cords (without surge protectors) are allowed on board when used with proper caution. Most people don't realize it, but the same thing is done when you reserve a hotel room or a rental car using a credit card. Shore Excursion credit can neither be redeemed for cash nor applied to a nonshore excursion item. Hopefully this will clear up the issue. Although embarkation may begin as early as 11:30am, our previous sailing guests will have just disembarked and we will still be in the process of preparing the ship for your cruise. Please attach a tag to each piece of luggage you will be checking on the cruise. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. Have It All Early Booking Bonus | Holland America Line Please refer to Express Docs for more specific information regarding your arrival airport. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. We cannot process refunds on these cards. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. Thank goodness that she has an American Express card because she probably would have already maxed out a regular credit card paying for the cruise and airfare for us. Please note: This service is available only on days of sailing. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. HAL reserves the right to apply this price protection and offer at its discretion. Learn more. This will help prevent delays in obtaining pre-authorization on board. Each Holland America Line ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. For 21+ day voyages (excluding Grand Voyages), eligible guests will receive US$300 credit per person to apply toward their shore excursion purchase(s). Packing Advice: We also suggest that you consider placing articles in clear plastic bags inside your baggage to minimize handling by airport security screeners. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. ), and spa treatments. Fares are applicable on select 2023 and 2024 departures, excluding Grand Voyages and any voyage lasting 3 days or less. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. Additional quantities may be entered, although they will be subject to duty and IRS taxes. disembarking the ship, and for making purchases on board. Therefore I will have to have a hold put on my card for $420X6. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. We're sorry, this promotion has ended. Mostlocations will accept major credit cards, and some will accept U.S. dollars. Transfers are available to Flight Ease guests and to guests who have independent flight plans. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. Ship Identification Card: Upon completion of check-in you will receive a ship identification card. In the evening youll find a wide variety of music and entertainment, award winning production shows, theme nights, movies and more! To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. All guests are required to disembark the ship at this time. For more information, consult your Customs Agency. Luggage Forward: Luggage Forward is a worldwide door-to- door service allowing you to have your bags picked up at your home and delivered to your stateroom. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. in the bar, lounge or pool areas. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. Please log in to purchase your shore excursions. WebThe Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. Items that should be registered generally include those not manufactured in your country. The ships estimated arrival time at the port of disembarkation is shown on your cruise itinerary. If you receive Onboard Credit, be sure to confirm whether there are any limitations. There is a charge for the use of the self- service launderettes and it is coin operated. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. Oh, well, the bottom line is the money is not available to spend. Some last-minute gift orders may be charged to your Holland America Line Rewards Visa Card, VISA, American Express, MasterCard or Discover card up to two working days before sailing. Wi-Fi Premium Package: All onboard Internet usage is subject to Holland America Lines standard policies, which may limit browsing of some sites due to network security and bandwidth usage. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. But after reading the above post it looks like I will have to have the full 420.00. The Hotel Service Charge is either $13.50 or $15.00 (for a suite) per person, per day. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. Weve arranged all the details from luggage handling to transportation, City Stays to expert tour guides so you are free to immerse yourself in places and experiences that justly rank among travels greatest highlights. Ships Registry: The Netherlands. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. That is ridiculous. Or let it continue, as you disembark from the ship and journey inland. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. Receive our most popular amenities - Shore Excursions, Signature Beverage Package, Specialty Dining, and our most popular Wi-Fi - included in one premium cruise package. Frequently Asked Cruise Questions - Know Before You Go We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. To book, or for more information, simply visit your Future Cruise Consultant. The Wireless Maritime Service system is available for use when the ship is in international waters. You are responsible for complying with the policies. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. I prepaid a drink package and soda cards and 2 excursions. Infants must be at least 6 months of age at the time of embarkation in orderto sail. Guests must order one beverage at a time and be 21 years+ for alcoholic beverages. Guests are urged to complete the Online Check-in process before leaving home. Reservations may be made on board by contacting the restaurant manager. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. All professional services are available from 8:00am until 10:00pm. We welcome you to consult with your Image Creators for all your photographic needs. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. It's been my experience that you don't have to do anything. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. Bring your travel and health insurance information and have it handy at all times. Rest assured that your passport will be fully secured by our staff. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. 150th Anniversary Celebration | 2023 Cruise Deals | Holland A total of $420. will be located near the entrance to the pier area where you will be checking in your luggage. Hope it works out for you. Once completed, all guests will be allowed to disembark. Distilled/purified water in factory-sealed containers (including plastic containers) for the reconstitution of infant formula is allowed in checked luggage for staterooms with infant bookings. LauraS By Each year between 20%50% of international travelers (an estimated 10 million people) develop diarrhea. The first way would be is that the deposit would be paid for him (as well as for my husband and me), BUT when we get on the ship, tell them to turn off his card. Please do not place your baggage over the emergency floor lighting. Maybe no Inuit sweater. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). Please don't blame me if this turns out not to be true, I'm just relaying what I was told. Holland America Limitations apply. Onboard Credit is in USD, is neither refundable nor transferable, and has no cash value. Holland America Line's 150th Anniversary Offer Includes an After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. If you do not see our representatives, pleasehave one paged. Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call.

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