Those moments allowed us to really accelerate our stickiness with customers. We have over 4 million women on our database. There is such energy and optimism in the business. Sign Up. The Mecca x NGV Women in Design Commission is not Horgans first philanthropic venture, nor is it her first experience funding the creative arts. Basically I am, one, a master delegator and, two, I really encourage teams to give it a go and believe in themselves. : I like to think if we put our minds to creating product that is worthy of our customers, we would have to set ourselves a standard that it would be worthy of customers anywhere. That all comes from her., Her mentor, Country Road founder Stephen Bennett, has met with Horgan every month for 25 years. Go and ask the team and they will know them. I ask a team member who laughs, nodding. Mecca has some strong brands of its own. Sales across retail, distribution and online are more than $500 million, giving the privately owned company more than 20 per cent of the $2.4 billion premium beauty market. The director of the NGV cant remember exactly when he met Horgan. As were in the process of pondering what we should do, anything that differentiates us is a lever. Silvia Hsieh & Alessandro Diamanti. Its also acknowledging that as you get bigger, you do need to bring a more disciplined approach to ensure that innovation remains in the business, so we have a concept innovation team working across everything from services and service providers through to categories to totally new concepts. That was a hit to the bottom line that allowed customers to have their Mecca magic delivered. We had a young aspirational customer who wanted to participate with Mecca and the price points werent accessible enough. Can Nigeria's election result be overturned? Teresa Giudice and Louis Ruelas's wedding on Saturday wasn't attended by her brother and sister-in-law Joe Gorga and Melissa Gorga due to a troubling blowout . There is so much volatility today in macro terms the economy, culture, politics, etc. As Sheryl Sandberg says, the most important [career] decision youll make is the partner you choose, if you choose to have one. : When we opened our first store, we had a two-week education session for the three team members in my front living room. Google maps Meanwhile, the Gorgas purchased a new family home in Franklin Lakes, which they closed on June 15 for . But after 25 years, she would like to pay more attention to M-Power. The other thing is I try and bring a real sense of optimism and a belief that there is a way, we just collectively have to find it. Instead of markedly putting up prices Ms Hogan had to cut her profits. Jo Horgan on the cover of the May issue. Especially because during the first year, I kept thinking of the statistic that nine out of 10 businesses fail in year one, so I knew I had better be pretty focused on how I differentiated myself from the average. Shes funny, self-effacing and loves to laugh, a big picture thinker whos able to set a strategic vision for the business, rouse the teams with a rallying cry and execute impeccably. J.H. She lived a long, wonderful and happy life. We were clear about what we wanted to offer. Now, she wants to make the world more beautiful. : I look back and on the one hand, the vision seemed so lofty that I go, What was I thinking? The vision was to revolutionize the beauty industry and turn the way customers interact with beauty on its head. Make-up for men is set to be the next big global beauty trend, according to Jo Horgan, founder of the Australian cosmetics retailing giant Mecca. : One, I try and plant a flag as to where I think we all should go. Horgan is quick to remark that, whatever the focus she gives to M-Power, her philanthropy is fuelled by her business. I feel like everyone is out there trying to get their stone to hit the target and my role is literally to shine the ice in front of their stone so madly that, even though at times I might be a hot sweaty mess, if I do my job properly their pucks hit the target. The statistics are stacked against female architects as they are against female artists broadly. Its pretty incredible, what shes done, said Mickey Drexler, the renowned retailer who headed up Gap and J. Soula & Anthony Hrysoudis. Really, it is about giving people the opportunities they need to thrive. While Mecca has grown steadily over the past 21 years it has not all be plain sailing. Whats your primary focus today? Its possible she was referring to herself, using the royal we, but more likely still that she sees Mecca as indistinguishable from herself. Naomi Hobson, the 2020 winner of Meccas artist commission. She writes about lifestyle including the arts, entertainment, fashion and travel. Those are the two extremes that will prevail into the future. Horgan won the 2008 British Comedy Award for Best TV . How would the affiliate model work on an international level? Women were already underrepresented and more disadvantaged, then COVID disproportionately . Horgan describes her leadership style as akin to that of sweepers in the sport of curling. She then started working for L'Oreal, first in London, and then relocating to Melbourne, so she could return to Australia. We were clear we didnt want to cannibalize existing business, which we havent. For Horgan, the business is now at a place where she can take its mantra of empowerment magic, and spread it even further. But . Behind . Our purpose why we roll out of bed and choose this one thing to do above all other life choices was to make people look, feel and be their best. But as she notches more than two decades of growth and success, Horgan has no interest in taking a victory lap. It is incredibly impressive, and takes more work than most imagine.. Contact. Partner with us. And you can be all of those things as you take this wild, wild ride. They can access all information and all products, so retail is polarizing into either transactional convenience or absolute human connection, personalization and community. She now looks back on the episode as a valuable lesson. Their name are Jo A Hilgendorf, John D Horgan, and three others. F inal. I think I had very lofty ambitions that I wanted to create a new customer experience, but it wasnt about being a pioneer. I dont wake up and say, Gosh, arent I successful, she says. Our philosophy is to try many different things in a small way and see what sticks, and once you really understand, then fire the massive cannonball. Service is not subservient, it is a professional endeavour. This was about 50% of all the recorded Horgan's in USA. What did you learn? J.H. I mean, it's really beautiful and I care . In it, an emerging female Australian artist would be commissioned to create packaging for Mecca during the Christmas period. So how do we use that for good?. Horgan, JoAnn Age 90, passed away peacefully on December 24th, surrounded by her family. Getting people connected, back into stores and the support center, really deepening the cultural beat of Mecca, ensuring people are engaged, happy, flourishing and thriving, is my first rock. She also has great taste, which translates into all of the effort she put into building Mecca. People are much more interested in making money, finding love, and attaining status and prestige. By turns breathlessly effusive and pensively introspective, Horgan speaks with speed and obvious delight and then, shifting gears, she talks slowly and deliberately, selecting each word as if from a shelf in front of her. "I really do see us as co-CEOs, because we bring different skill sets to the party," she says. Our signature line was originally built so we could do manicures and pedicures, and have product that we could get in bulk that matched at a back-bar level the type of product we were offering in our cosmetics realm. What the judges said: Jock is creating business and a living wage for Aboriginal communities. A sense of fun runs throughout the culture. That is pretty irreplaceable. Follow AFR Mag on Twitter and Instagram. We collect and match historical records that Ancestry users have contributed to their family trees to create each person's profile. See Photos. This year's winner will be chosen by a globally diverse panel of independent judges, based on six criteria that measure long-term value. Whatever you can do to make each experience exceptional, that is your gift not just to the customer but to the world. PARIS -- Joanne Ruth Horgan, 79, of Paris, passed away Saturday, Aug. 1, 2020. J.H. The only reason for us to expand more broadly is if we genuinely believe we can provide a differentiated and more compelling experience to customers and platform for brands. The second, she invites them to sit. Australians love beauty. Now that youve achieved the goal to be the biggest in ANZ, whats next? Its ever changing, ever innovating. EY World Entrepreneur Of The Year TM celebrates the entrepreneurs who inspire us all to build a better world. What hasnt worked is not being able to visit and to accelerate the plans at the rate we would like to, and having really lumpy data due to all of the COVID-19 restrictions. The Mecca magic that Horgan frequently intones stems from the idea that staff members should be empowered to make decisions to ensure their customers look, and more importantly feel their best. We also need to integrate digital into the in-store journey, and blur the lines between physical and digital. Jo Horgan is like the Biblical King David of Israel who slew Goliath with a slingshot, said Leonard A. Lauder, chairman emeritus of the Este Lauder Cos. who first met Horgan when he toured her stores during a trip to Australia in 2000. He s the son of Alice May Clutterbuck and Pat Horgan. Southern Utah. Horgan resides in Melbourne, a stone's throw from the original Toorak Road store, with her husband (and co-chief executive of Mecca brands) and their two children. The 2022 Beauty Inc Awards took place on Wednesday, celebrating the year's standout innovations, launches and industry leaders. That her empire is named Mecca is apt working for Horgan requires matching her level of faith and optimism in the world, or at least striving to. Now, Mecca boasts products from 150 brands in more than 100 stores . Help using this website - Accessibility statement. Right from the outset, I was really clear on what Mecca was, she says. We catch up with Jo Horgan to learn her secrets. Theres been a journey of learning and discovery over the past 25 years to make the stores more beautiful, more inviting and you know, for me, its a complete joy. I have recommended this to several family members; I got my brother Paul into the business and he owns and runs the . : We have to throw everything up into the air and work out what our strongest levers are. He died on Dec. 20, but the . We want to be the worlds most loved beauty destination, said Horgan, during a wide-ranging interview with Beauty Inc. Weve learned over the last 25 years that if your customers absolutely love what you do and how you make them look and feel, and they want to be part of that community, you will prevail. The AFR BOSS 2019 True Leaders list celebrates the people who are changing Australia for the better. Like most teenage girls she loved wearing makeup, but she never planned to work in cosmetics. How would you describe your leadership style? Robbie Fimmano. Itll be so exciting.. When Ms Horgan was 14, her family relocated from the UK to Australia, settling in Perth. Today, Mecca operates 109 stores in Australia and New Zealand and has a 25 percent share of Australasias 4.2 billion Australian dollar prestige beauty market; its business has grown tenfold in the last eight years since archrival Sephora set up shop and doubled over the last three years of COVID-19 despite its home-base, Melbourne, being under lockdown for longer than any other city in the world. San Jose State. J.H. Thats my mentality every day.. WWD and Women's Wear Daily are part of Penske Media Corporation. One of the joys of having the best product in the world is that we can allow customers to experience it. She kept lifting the bar in terms of her values, and balancing business success with the way that she wants to live and project her business. Turning Mecca into a $572 million retail juggernaut has set Jo Horgan up to pursue her next venture: a collaboration with the NGV to promote women designers. Jo Horgan is Born in London, She is spent most of her childhood in the UK before moving to Australia and settling in Perth. This site is protected by reCAPTCHA Enterprise and the Google. I think circumstances help usher you onto that path. Log In. John Joseph Horgan MLA was born on August 7, 1959 (age 62 years) in Victoria, British Columbia, Canada. Photo: bcndp Flickr. Robbie Fimmano It's early March and about 400 people have filled the Great Hall of the NGV for a lunch to mark International Women's Day. Jo Horgan: Women make up 50.2% of the population, but even before COVID represented only 37.6% of full-time employees. His Orana Foundation, founded in 2016, has compiled Australias first database of native foods. Over time it became clearer and clearer what you are, what you are not, what your customer proposition is and should be, what you should double and triple and quadruple down on, and as competition enters a market, it makes you focus even more on your differentiators and how you create the tightest, most compelling relationship with your customers. : Nearly 95 percent of our sales are done with brands that are exclusive and sit in the Mecca brand management model. Photograph by Gareth McConnell for The New Yorker. Its a message Horgan herself could have dreamed up; she has been resolute on the power of design since Mecca began. A Pembroke Pines family is mourning the death of the patriarch respected cardiologist Dr. Joseph Horgan but the grieving process has been particularly brutal. Based on this, were launching MeccaAesthetica as a stand-alone trial in Melbourne. While in New York City to attend the events of BravoCon, the Real Housewives of New Jersey cast members found themselves together in the lobby of the . She could have called it Horgans, or something. [It was] about delivering something new and empowering for customers and to find new ways for customers to interact and experience beauty.. Not only that, day by day, year by year, she built her brand in such a way that it is today one of the largest beauty retailers in Australia. The EY Entrepreneur Of The Year 2018 Australia Award winner founded Melbourne-based Mecca Brands in 1997 with the first Mecca Cosmetica store. Australian beauty seller Mecca has walked away triumphant from its legal battle with the US' Hourglass Cosmetics over a breach of contract. Jo Horgan has spent the last 25 years building the business she founded, Mecca, into Australia's largest prestige beauty retailer. J.H. Mecca has been very successful in creating and delivering new ways for ANZ consumers to experience beauty and an equally strong e-commerce presence.. I feel my role is to furiously shine the ice so as many [stones] hit the target as possible, she says. How has that been manifested in the Sydney flagship that you opened during COVID-19? The beautician was a neighbour of the Horgan family. As a mass society, our interest in those subjects is trivial. Are they an important part of the strategy for global differentiation? What I wanted was not being served by the established model., Mecca founder Jo Horgan believed there was a better way to sell cosmetics. Ms Horgan says that she was attracted to L'Oreal more out of an interest in marketing than makeup, and that working for the company turned out to be a crash course in business and entrepreneurship. Jo Horgan lands on the prestigious WWD Beauty Inc 50 Most Influential People in Global Beauty list, she's the only Australian to feature. We really tried to think through every way a customer wants to interact with product and brands. Our ability to trade them into Meccas broader offers has been another silent winning lever. "That felt like a very special time.". And he was super-supportive of me doing it, and he participated from the beginning. And I think part of that is because the company is still private, so its not just about chasing the bottom line. That is the Mecca magic.. I loved cosmetics I thought there was a real space for them that should be fun and entertaining. There is a great humility to her, underpinned by great positivity., Horgan and NGV director Tony Ellwood. He was super-seminal in the business. After receiving a B.A. J.H. As the macro headwinds come to buffet us, if we stick with a laser-like focus to listening to our customers, and were agile in our response, well look to weather those headwinds. The Horgan family name was found in the USA, the UK, Canada, and Scotland between 1840 and 1920. Im being cheeky now.. Meccas Sydney flagship measures 18,000 square feet. In a ceremony hosted at . JEROME HORGAN OBITUARY. Lauren Sams is the fashion editor, based in Sydney. Entirely self-funded and fully owned by the pair, Mecca had revenue of $572 million in 2020 (the last year for which accounts are available). Going back to Sydney, we put hairstyling in and that has grown into a burgeoning business of its own. A former LOreal marketing executive via degrees in English literature, Latin and communications Horgan saw a gap in the market. And I do say so far, because Im now looking at the next 25-year horizon and knowing whats possible gives me enormous confidence for what Mecca can achieve in the next 25, with all of the learnings and brand relationships we have, and with the ambition, grit and determination that we have to redefine the way beauty is presented to consumers. Sign up for beauty news straight to your inbox every day. "I think I have enough self-awareness to know there are so many areas I'm not good at. The 49-year-old says that she often found it uncomfortable that different brands would have their own counters or concessions, staffed by women who would only push those lines of products. Horgan insists that she is not on the same level as the likes of Sherman or Neilson. Previous Addresses Home address, vacation, business, rental and apartment property addresses for John. (She describes her mother as an iron fist in a velvet glove and the apple, it seems, has not fallen far.) Kylie Lewis (Female Entrepreneur Kin) Net Worth: Difficult to ascertain. These include her husband and Mecca's co-owner Peter Wetenhall, who joined the business full time in 2005 as co-chief executive. Because of the gender disparity, she says. Jo is quietly powerful, he says. But every business has to have a soul and know what it can absolutely excel in, and for us, it is providing customers with this all-consuming experience. The story that most people know about Mecca, and Jo, is about beauty, says Keenan, who has worked with Horgan, on and off, for close to 20 years. It was produced in association with Lorimar Productions (1986), Lorimar-Telepictures (1986-1988), and Lorimar Television (1988-1991). One thing weve learned is that if your customers absolutely love what you do and how you make them look and feel, that if they want to be part of that community, you will prevail, no matter what. 12/1/2022 12:02 AM. So we are reaching that horizon. Not quite Mecca is 25, though Horgan is 53. How has your vision of what Mecca is/could be evolved over the last two decades? Find your friends on Facebook. The precision of information you present and the way in which you do so becomes a critical part of the curation process. An entrepreneur in the digital industry and a leading figure in content promotion and social media marketing, Kylie's small project called Kin, started in 2013, has now turned into a big company. I passionately believed that the ability to bring human know-how, empathy and connection to every interaction was what brought products to life. With skin, we have semi-private booths, where you can have boosters, half-hour walk-in sessions, but we also have three skin care rooms upstairs, where we do everything from injectibles to dermal therapies to peels. Sample it to their hearts content. Thats at the heart of what we obsess about every single day. Thats also going to revolutionize the industry. What do you think your primary impact has been? : A true advantage and key differentiator is that we are independent. (Mike McArthur/CBC) B.C. We all know them because the meeting rooms are named for them. At Mecca HQ you can book Fake It Til You Make It for your weekly team work-in-progress meeting, or If You Dont Ask, You Dont Get for performance reviews. At LOreal, where she worked in marketing after graduating from Boston University (she completed a masters in mass communication, at one point musing on a career in journalism), an entrepreneurial approach was encouraged. Whats your assessment of the global beauty business today and Meccas place in it? The numbers bear out the accolades. J.H. Duncan Killick. I dont know. She is earnest, really earnest. I always tell the team, a lipstick is a lipstick is a lipstick until you breathe life, hopes and dreams into it. Robbie Fimmano. Historical Person Search Search Search Results Results (Jo)Hannah Horgan (1854 - 1926) Try FREE for 14 days Try FREE for 14 days How do we create a person's profile? The May issue of AFR Magazine, the Philanthropy issue, is out on Friday, April 29 inside The Australian Financial Review. For Horgan, leaning in and giving back are one and the same. I love it to pieces, she says. Read about our approach to external linking. 15. She was born in Big Rapids on Jan. 3, 1941, the daughter of Joseph and Ruth (Cooley) Bouman.Joanne graduated from Big Ra They don't give a shit about quantum mechanics or the Big Bang. Preceded in death by his wife, Bettie Jo Horgan (Christian) and his sisters, Patricia M. Birney and Rosemary C. Trier. "You know what, I don't think I'm such a great boss," she says. Horgan is asked a lot about her future plans. John Horgan was raised by a single mother after his father died, went "off the . That has given us enormous confidence for Melbourne. And now, she says, her voice pitching higher as she becomes visibly more enthused, customers come in asking for fresh sheets of tissue paper, so they can frame it as a work of art.. London had the highest population of Horgan families in 1891. "I was the customer," she says. If we fix education, and get girls educated to the level they need to be, then everything economic participation, health, safety, political representation changes, she says, choosing her words carefully, slowly and reservedly. Horgan's father Pat died when he was 18 months old, leaving his mother Alice to raise him along with his three siblings. Sue Mitchell writes the fortnightly Window Shopping column for the Financial Review and has covered retailing for over 30 years. How will you approach narrowing down markets? Jo Horgan has completely redefined the Australian beauty landscape, championing retail innovation and delivering the ultimate beauty experience to her customers. You need to have boots on the ground to know the market. And we truly believe we are making a difference to the world. Imagine the best product offer, a beautiful environment and my best beauty friend next to me taking me from zero to expert in one session thats how I wanted to experience cosmetics myself, Horgan says. Our big hairy audacious goal was to be Australia and New Zealands number-one beauty destination whatever it takes. "In retrospect I consider it a gift," she says. Read about our approach to external linking. Horgan and her husband Peter Wetenhall, Meccas co-owner and co-chief executive, are now exploring expanding beyond Australia and New Zealand by setting up dedicated websites in major overseas markets within the next 12 months. : Our entire focus is customer-centric and our owned brands have been built to fill gaps that we dont feel we can fill otherwise. Horgan tries, graciously but unsuccessfully, to retract the data. Horgan, Jerome Esley Of Jackson, passed away on Monday, November 2, 2015 at the age of 85. Our intention has never been to make the signature lines enormous powerhouses in terms of sales and share. Being involved in the business is good for giving. Politician. Follow the topics, people and companies that matter to you. We bring our managers and sales team together twice a year and get extraordinary speakers, like Julia Gillard, Australias only female prime minister. Of course, commerce on such a grand scale is not all beer and skittles - Horgan is the first to admit there are huge . The downside is it is more chaotic than other organizations. MECCA Brands. Nineteen years later, Mecca Brands has more than 100 Mecca Cosmetica and Mecca Maxima stores in Australia and New Zealand, opening 18 stores since August 2018. In July, 2013, Sharon Horgan rode her bike across London and visited the offices of Channel 4, the British broadcaster, to pitch a comedy called . In 2016, Horgan launched M-Power, Meccas charitable arm. : I think its really fascinating. For Horgan, the site came with a . The Bourke Street Mall store is opening next year. Because its been key to Jos lived experience, and because it has been proven, time and again, to be a tangible way to effect change. Transactional retail was never our bag, but over time we have pushed the boundaries on experiences and our customers have followed us on that march, where 35 percent of our space in the new flagships are service-oriented offers, because that is what our customer wants. Right now were at the lucky stage of wonderful open horizons for our dreams, hopes and aspirations to fly so we can find the fertile ground within which they can land. To help achieve this the company says that 3% of its turnover is spent on training its more than 2,500 employees. J.H. The British-born, Perth-raised English literature and communications graduate was working in the marketing department of LOreal when she felt there had to be a better way to sell cosmetics. Do you see these as the first step to conquering other markets by raising brand awareness? As a result, weve been able to build an absolutely customer obsessed proposition from the outset and have been able to come up with a completely unique brand management model. Mary Horgan. Owner of the Mecca Cosmetica chain, Jo Horgan, in her Mecca Maxima store. "It was an incredibly useful early example for me of changes I needed to make to my business model to actually make that viable. J.H. Thats the Mecca magic, she says. It is so deeply embedded in our DNA that when people join Mecca, they are slightly stunned by the whirling dervish nature of continual evolution and innovation, and the willingness to try different things and the pace that the organization runs at. The Horgan family name was found in the USA, the UK, Canada, and Scotland between 1840 and 1920. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. In 1840 there were 2 Horgan families living in New York. Horgan is the best thing about it, undercutting any hoariness with a curl of her lip or a withering aside. : What I try and do day in and day out is to show that it is possible to run a female-empowering business in a positive, upbeat, fun way and demonstrate that you dont have to take on the traditional stereotypes of how to run a business or how to lead. It is an enormous undertaking, because of the size, the amount of innovation, the number of customers and the sales that were targeting, and, even more importantly, the profound impact it can have on our overall portfolio of stores. The other side was a little more realistic: to have 10 stores doing $30 million in sales within the first five years. There are established philanthropists such as Krystyna Campbell-Pretty and Fiona Myer, and emerging members of Melbournes creative scene, such as cook Julia Busuttil Nishimura and jeweller Sarah Munro along with Oroton designer Sophie Holt. : Europe is a thriving market and we would clearly have to consider it along with other markets and thats the phase we are in. We had to build it without being able to visit it once because we were in lockdown in Melbourne. Its intellectually challenging. The couple, who have two children, had met while both were studying in the US in their 20s. Staff receive 200 hours of training in their first year Meccas training budget is more than 2 per cent of sales and everyone from the shop floor up is encouraged to develop their skills. It was built on quality, great editing of the brands she carries and hard work., Despite her success, Horgan hasnt lost her touch with shoppers and its this that has led to her incredible success thus far and will continue to pave the way as she moves forward. Mary Horgan. "Because you watch your cost of goods double, and you can't go to the customer and say 'sorry, we need to double the price of the product'. The other exciting thing is that beauty used to be color, skin and fragrance, and that has not just expanded into hair and body, but into health and wellness in a broad ranging and comprehensive way. Beyond beauty, she sits on the . This is Horgan the business owner: canny, shrewd, clever. Australian entrepreneurship Jo Horgan turned a love of makeup into 87-strong chain of cosmetics stores. The BBC is not responsible for the content of external sites. So how much further does that go?. I love the stores, the edit, and the staff are a . Based in Central NY, with its abundant supply of top-of-the-line milk, Byrne Dairy works with local family farms to give our customers nationwide the best dairy products each day. Two, I try and surround myself with incredible people who have the agency to debate whether that is the right flag and once we agree were all in, I watch them go forth with profound admiration for what as a team is done and delivered. Weve crafted a globally unique model that is proven where it is equal parts customer obsession, brand service and team engagement.